Questions? Feedback? powered by Olark live chat software









All orders must be received in writing via email or fax. Phone orders cannot be accepted.

For accurate service, please include the following on your purchase order:

  • Item number, style, color, quantity and pricing
  • Requested in-hands date (if applicable)
  • Imprint color, size and position
  • Ship to address and method


Artwork sent must reference your purchase order number. Unless otherwise noted, the imprint will be centered within the printable area of the bag - Due to bag construction this printable area may not be the exact center of the bag.

Email artwork and purchase order to:
Important Note: Please include PO # in the email subject line.

Fax purchase order to: (800) 590-8311

Email general inquiries to:
Email artwork inquiries to:

Excluding Special Programs, every order is acknowledged in writing. Please review this acknowledgement carefully and contact us immediately with discrepancies. If acknowledgement is not received within two days, please call to verify receipt. Any changes made after order acknowledgement must be confirmed in writing and may incur additional charges and/or production time.

All production time begins after credit and final artwork approval and does not include delivery time.
Unimprinted orders are expected to ship within 24-48 hours after order is received.

SILKSCREEN (Group A) Imprint Orders - Click Here to view details

FLEXO Imprint Orders - Click Here to view details

HOT STAMP Imprint Orders - Click Here to view details

HOT STAMP (non-stock boxes only) Imprint Orders - Click Here to view details

COLOR MAGIC (CMYK) Imprint Orders - Click Here to view details

SPOT MAGIC (PMS match) Imprint Orders - Click Here to view details

Due to potential seasonal rush, production schedules may vary. Merchandise manufactured must be accepted.

For new accounts, a new customer application must accompany your order. All new customers are pre-paid. Orders will not ship without credit approval or pre-payment. We accept Visa, MasterCard and Discover. Deposit may also be required on large quantity import products, whether or not dates are maintained.
Only available on Silkscreen imprint orders for a charge of $50.00 (g). Only half of first column quantity available.
Only available on Polypropylene, Polyester and Cotton products for a charge of $10.00 (g). Only half case breaks available.

F.O.B. POINT for DOMESTIC orders based on ship-to location:

F.O.B. Brea, CA, 92821: Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington and Wyoming.

F.O.B. Portland, TN, 37148: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, West Virginia and Wisconsin.

F.O.B. POINT for OVERSEAS orders: F.O.B. Brea, CA, 92821.

METHOD OF SHIPPING: UPS Ground or Common Carrier. If applicable, please specify in-hands date deadline and requested shipping method on purchase order. As it is common for PWS to ship early, we reserve the right to determine the appropriate shipping method to meet your deadline.

Note: The UPS Holiday Operations Schedule may affect your shipping time. To view their schedule, Click Here.

SHIPPING WEIGHT: Case weights listed in our catalog are approximate. PWS cannot be responsible for differences in actual freight versus quoted freight charges.

SPECIAL FREIGHT FEES: Inside delivery, residential, redelivery, COD, international, Alaska, Hawaii and Puerto Rico incur additional shipping fees. PWS reserves the right to submit supplemental invoices after the original invoice has been issued. Freight and duty must be charged on your freight account.

DROP/SPLIT SHIPMENTS: $20.00 (a) per destination on shipments going to more than one location. Drop shipments may not be available on all items. Maximum 10 locations. For 10+ locations, please call for quote.

HANDLING FEE: $2.00 per order.

RE-BOXING: $15.00 (a) per box, not available on all items.


All changes must be in writing via e-mail or fax. Any changes in shipping must be made 3 days prior to ship date.
Cancellations must be e-mailed or faxed. All cancellations requested after order acknowledgement will incur minimum $40.00 (a), plus charges for the work completed at the time of cancellation, including artwork, set-up, plates, material and labor costs. Artwork review time incurred on custom products will incur a graphic charge.
Only unimprinted bags may be returned for credit. A 20% restocking fee applies as well as all original freight and return freight charges. All claims must be submitted within 30 days of receipt of goods. Merchandise will not be accepted without prior authorization and a return number issued by the factory. Please contact PWS for a Return Merchandise Authorization number. No credit will be issued if product was not used in its normal course. Goods must be returned within 2 weeks after authorization is given or the claim will be voided.
Claims must be settled within 30 days of invoice date. Once shipments are picked up, the carrier assumes full responsibility for delivery of the order. If shipment arrives damaged or delayed, all claims must be filed with carrier.


SILKSCREEN Imprint Orders - Click Here to view details

FLEXO Imprint Orders - Click Here to view details

HOT STAMP Imprint Orders - Click Here to view details

COLOR MAGIC (CMYK) Imprint Orders - Click Here to view details

SPOT MAGIC (PMS match) Imprint Orders - Click Here to view details


- Ink and/or Foil Change Charge: $30.00 (g)
- Plate Change Charge: $20.00 (g)

Hot Stamping: $90.00 (a) + applicable plate and art charges.
Ink Printing: $90.00 (a) + applicable plate and art charges.
Silkscreen: $90.00(a) + applicable screen and art charges.
Color Magic and Spot Magic: $150.00(a) + applicable label and art charges.

First digital proof/viewing file and 1 revision is free. Each additional viewing file requested will incur a $30.00(a) charge.

Virtual sample requests should be emailed directly to your Account Executive or All virtual requests are subject to review when determining applicable charges. Typically, simple virtuals are free and the turnaround time is 24 hours. For complex virtuals the turnaround time is 2-3 days. Cost, if any, depends on level of complexity of the request. Multiple revision requests for virtuals will incur additional charges determined on a per job basis. A virtual sample is not equivalent to a proof.

NOTE: You can create your own VIRTUAL SAMPLE in minutes with and FREE of charge here on our website! When viewing your desired product look for the "Virtual Mockup" button, click on that and you will find the links to our online virtual sample tool.

Physical Sample Requests: Physical sample requests should be emailed directly to your Account Executive or Maximum of 3 samples can be provided for free (shipping not included). Must include shipper number at time of request. With sufficient inventory, samples will ship within 48 hours of request.

Products and logos shown in this catalog are intended ONLY to illustrate the basic products and options, not to suggest that the imprints are readily available for any purchase without the permission from the owners of the trademark, copyright or logo.

All artwork submitted is assumed to be in full compliance with the laws governing copyright, trademark, etc. Purchasers, by placing orders, agree to accept full responsibility for any damage, costs and/or expenses resulting from the use of artwork.