Frequently Asked Questions (FAQ):
Only un-imprinted bags may be returned for credit. PWS must be notified within 30 days. Please contact us for a Return Merchandise Authorization number. A 20% restocking fee applies as well as all original freight and return freight charges. Only unimprinted bags may be returned for credit. A 20% re- stocking fee applies as well as all original freight and return freight charges. All claims must be submitted within 30 days of receipt of goods. Merchandise will not be accepted without prior authorization and a return number issued by the factory. Please contact PWS for a Return Merchandise Authorization number. No credit will be issued if product was not used in its normal course. Goods must be returned within 2 weeks after authorization is given or the claim will be voided. Claims must be settled within 30 days of invoice date. Once shipments are picked up, the carrier assumes full responsibility for delivery of the order. If shipment arrives damaged or delayed, all claims must be filed with carrier.